At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
Role Responsibilities:
The Fitness Ambassador is a technically focused role that prioritizes a health and wellness lifestyle, creating a differentiated experience specifically to those interested in fitness products. This individual will pull from personal experiences and leverage product knowledge to create wholistic recommendations based on the athlete's needs.
Genuinely interacts with customers to show passion, knowledge, and dedication to fitness and overall health and wellness.
Meets the athlete where they are in their fitness journey, creating a tailored and unparalleled customer service experience; adapting sales style appropriately.
Leverages fitness expertise to provide recommendations that meets the athlete's needs / goals.
Helps athletes see what's possible by clearly positioning the added benefits and value of an at-home fitness space.
Aligns complimentary workout accessories, and if appropriate, fitness regimens and pre/post workout techniques in order to create a wholistic fitness bundle.
Walks athletes through available financing options, outlining an alternative payment approach to large purchases.
Partners with Fitness Lead to deliver training and educate others on new products, technology, etc.
Maintains merchandise presentation standards and signage of Fitness Department to Company standards as directed
Adheres to established policies & procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
Takes an all-hands-on-deck approach to support the team across the store.
Performs other tasks as assigned by management.
Teammate Traits:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
Qualifications:
1-2 years of fitness related experience required.
1 year of retail experience preferred, but not required.
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