Job Description

Merchandise Quality Specialist

Location: Ontario, CA | Full-Time | 1st Shift (6am–2:30pm) or 2nd Shift (4pm–12:30am)

Hourly Pay: $21/hr |

Ready to make your mark with one of the largest and most recognizable retailers in the world? Join a fast-paced, high-energy environment where you’ll play a critical role in ensuring that our merchandise hits the mark—every time—for millions of shoppers.

What You’ll Do:

As a Merchandise Quality Specialist , you’ll serve as the key link between our suppliers and our shelves—making sure the products we deliver meet brand standards, quality expectations, and customer delight. You’ll work hands-on with fashion-forward merchandise, tackle challenges, and partner with vendors, planners, and DC teams to keep everything moving smoothly.

Your Impact:

• Ensure all merchandise matches purchase order specs—right item, right label, right time.
• Review fashion, quality, value, and branding to meet our promise of 20-60% off comparable prices .
• Evaluate color, size, and style mixes to ensure perfect assortments for our customers.
• Flag and resolve compliance issues around packing, ticketing, shipping, and legal labeling.
• Identify damaged or poor-quality goods and make fast, smart decisions on returns and processing.
• Ensure seasonal relevance and appropriateness across zones and store types.
• Maintain accurate merchandise logs and handle problem orders efficiently.
• Partner with vendors, buyers, and internal DC teams to troubleshoot and improve flow.
• Use merchandising knowledge to review logos, tags, fabrics, and care instructions.
• Communicate clearly and confidently to ensure timely, cross-functional issue resolution.

What You Bring:

• Bachelor’s Degree or equivalent experience in merchandising, supply chain, or logistics
• 1–2 years of experience in merchandising or retail operations
• Strong attention to detail and time management—able to juggle and prioritize tasks
• Excellent communication skills, both written and verbal
• Proficiency with Microsoft Office (Excel, Word), Lotus Notes, and inventory systems
• Strong problem-solving, analytical thinking, and collaboration skills
• Active listening and adaptability—you know how to get the message across

Why Join Us?

• Work with a global brand that reaches millions of customers
• Grow your career in a stable, fast-moving industry with opportunities for advancement
• Collaborate in a supportive, team-oriented environment
• Be part of a company that values quality, customer experience, and innovation

This is more than just a job—it’s a career path in a company known for success, teamwork, and retail leadership.

Apply now and take the next step in your merchandising career!

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